Software stack for Agencies
Creative and digital agencies need time tracking, project visibility, and clean revenue recognition habits.
Industry pain points
- Scope creep
- Utilisation visibility
- Client billing cycles
Recommended stack (starting point)
Estimated monthly software spend (indicative): £85–£200
Best accounting software
Xero or Zoho Books for smaller shops; Xero scales with payroll add-ons.
Best payroll software
Moorepay or payroll add-on once contractors become employees.
Best CRM / booking / POS (where relevant)
HubSpot for pipeline and retainers; Pipedrive if you want sales-first simplicity.
Mistakes to avoid
- No written change control
- Invoices without milestone definitions
- HR informal beyond 10 people
FAQs
CRM or project tool first?
If sales is inconsistent, CRM first; if delivery is chaotic, project tooling first.
