HubSpot CRM
CRM with a generous free tier and room to grow into marketing and service hubs.
CRM
Editor rating4.4/ 5
Best for
- Teams wanting CRM plus optional marketing tools
- Inbound-led businesses
- Agencies managing pipelines
Pros
- Free tier for core CRM
- Large integration ecosystem
- Clear upgrade path
Cons
- Costs can rise as hubs add up
- Can feel broad if you only want sales
Pricing
From: £0/month (indicative)
Model: Free tier; paid hubs tiered
Free trial: Yes (check current terms)
UK suitability
UK support positioning: Vendor markets UK support channels
Overview
HubSpot CRM is a flexible option for UK SMEs that want contacts, deals, and email tracking, with optional upgrades if you later add marketing automation or service tooling.
Features
- Deals pipeline
- Email tracking
- Meeting scheduling
- Reporting
Integrations
Common integration names (availability varies by plan):
- Gmail
- Outlook
- Shopify
- Zapier
Alternatives
Sales-first CRM built around pipelines, activities, and follow-ups.
FAQs
Is HubSpot CRM suitable for UK small businesses?
HubSpot CRM is commonly used in UK crm workflows. The best fit depends on headcount, integrations, payroll complexity, and whether your accountant prefers a particular ecosystem.
How should I compare pricing?
Model 12-month total cost including users, payroll, and essential add-ons—not headline monthly tiers alone. This listing indicates: Free tier; paid hubs tiered.