Pipedrive
Sales-first CRM built around pipelines, activities, and follow-ups.
CRM
Editor rating4.5/ 5
Best for
- Sales-led SMEs
- Owner-led businesses tracking quotes
- Teams that want minimal setup
Pros
- Pipeline UI is excellent
- Practical activity reminders
- Straightforward pricing structure
Cons
- Marketing features are lighter than suite CRMs
- Per-user pricing adds up
Pricing
From: £14/month (indicative)
Model: Per user per month
Free trial: Yes (check current terms)
UK suitability
UK support positioning: Vendor markets UK support channels
Overview
Pipedrive suits UK small businesses that want a focused sales workflow—less suite noise, more clarity on deals, next steps, and forecasting basics.
Features
- Pipeline management
- Email sync
- Automation
- Reporting
Integrations
Common integration names (availability varies by plan):
- Google Workspace
- Microsoft 365
- Slack
- Trello
Alternatives
CRM with a generous free tier and room to grow into marketing and service hubs.
FAQs
Is Pipedrive suitable for UK small businesses?
Pipedrive is commonly used in UK crm workflows. The best fit depends on headcount, integrations, payroll complexity, and whether your accountant prefers a particular ecosystem.
How should I compare pricing?
Model 12-month total cost including users, payroll, and essential add-ons—not headline monthly tiers alone. This listing indicates: Per user per month.